Last Updated: 13 August 2026

AnyHelp respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how AnyHelp collects, uses, stores, and protects information when you use our website, mobile application, and handyman service platform in Ireland.

1. Information We Collect

Depending on how you use AnyHelp, we may collect:

• Name and contact details

• Email address and telephone number

• Account login information

• Address and service location

• Booking and service information

• Payment and transaction information

• Communications with AnyHelp or service providers

• Reviews, ratings, feedback, and support requests

• Device, browser, IP address, and technical information

• Information you provide when contacting our support team

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Create and manage your AnyHelp account

• Process and manage service bookings

• Connect you with suitable handyman service providers

• Process payments and transactions

• Send booking confirmations, updates, and notifications

• Provide customer support

• Handle complaints and resolve service issues

• Improve our website, application, and services

• Prevent fraud, misuse, and unauthorized activity

• Maintain the security of our platform

• Meet legal and regulatory obligations

3. Information Shared With Service Providers

To provide the requested service, we may share relevant information with the handyman or service provider assigned to your booking.

This may include your name, contact information, service address, booking details, and information necessary to complete the requested service.

We only share information that is reasonably required for the service.

4. Payment Information

Payments may be processed through third-party payment providers.

AnyHelp may not directly store complete payment card details where payment processing is handled by a third-party payment provider. Payment providers process your information according to their own privacy policies and security requirements.

5. Cookies and Similar Technologies

AnyHelp may use cookies and similar technologies to:

• Keep users signed in

• Remember preferences

• Understand how our website is used

• Improve website performance

• Provide relevant features and services

• Detect security issues and fraudulent activity

You may be able to control cookies through your browser settings.

6. Communications

We may contact you regarding:

• Account activity

• Booking confirmations

• Appointment updates

• Service-related information

• Customer support requests

• Important changes to our services or policies

Where required by law, we will obtain appropriate consent before sending marketing communications.

You can unsubscribe from marketing communications at any time.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service can guarantee complete security of information transmitted over the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable Irish and European data protection laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information where applicable

• Request restriction of certain processing

• Object to certain processing

• Request data portability where applicable

• Withdraw consent where processing is based on consent

Some rights may be subject to legal limitations.

10. Children's Privacy

AnyHelp is intended for general users and is not knowingly designed to collect personal information from children in circumstances where parental consent is legally required.

If you believe a child has provided personal information to us improperly, please contact us so we can review and take appropriate action.

11. Third-Party Services

AnyHelp may use third-party services for functions such as payment processing, hosting, analytics, communications, maps, authentication, and other technical services.

These providers may process information on our behalf and are expected to apply appropriate security and privacy measures.

12. International Data Transfers

Some third-party service providers may process information outside Ireland or the European Economic Area.

Where personal information is transferred internationally, AnyHelp will take appropriate measures required under applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will be published through the AnyHelp website or application with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

AnyHelp
Email: hello@anyhelp.ie
Service Area: Ireland

We will review and respond to privacy-related requests within the timeframe required by applicable law.